Q: What size vehicle do you have? A: We have three Toyota Hiace Commuters with the capacity to carry up to 14 people.Q:How early do I need to book my trip ? We can provide pickup within an hour or less, depending on availability, but the earlier you book the better.Q: How do I make a booking?A: Call us on 0427363488 during business hours or contact us via email: admin@fifoconnexion.com.au.If possible, please make bookings at least 12 hours in advance with youro    Addresso    E-mail addresso    Drop off terminalo    Required pick up timeo    Check in timeo    Mine or Contractor Company NameQ: How and when do I pay ? You can pay by cash or credit/ debit card. (there will be a $2.25 surge charge when using a debit or Master card).Payment can also be done via PayaPal or BPay.Receipt are also issued on each transaction or by request.Q: Where are your operating areas ? We operate mainly from the Northern Suburbs of Perth.Q: Are your prices per car or per person ? Our prices are per vehicle for charter services or per person for shuttle services, but call us for a quote.Q: In the price for the pickup, are car park payments included if delays occur? Waiting time is free up to one hour after landing for charter bookings, after that payments will occur . If we do not hear from you up to one hour after the arrival time, the service will be voided and a cancellation fee of 50% of the original price will be charged.Q: What is your operating areas? A: We cover Perth Northern Suburbs, Perth CBD and Perth Airport.Q: What is an Omnibus? A: Any vehicle operating for Hire and Reward is required by the Western Australian Government to be licence as an Omnibus.Q: Do you hold an Omnibus Licence? A: Yes, and we also have an charter licence which includes both passenger tours and passenger charters in a vehicle with 12 or more passenger seats.Q: Do you have set rates that you charge for Charter Services? A: No, each charter requirement is different.Q: Do you have set fares that you charge for Airport Shuttle Services? Shuttle fees is based on a fixed price as per time and date of request. Shuttle rates are charged from:

• $55.00 (Alkimos to Airport)
• $65.00 (Yanchep to Airport)
• $70.00 (Two Rocks to Airport)

Q: What happens if there is a delay? A: We will make every effort to ensure that drop offs occur on specified times as per bookings, but delays such as heavy traffic and vehicle accidents cannot be scheduled for. If an alternative route is available, we will choose the fastest route to your destination. In no way are FiFo ConneXion responsible for missed flights or events due to unscheduled events and traffic conditions. When making bookings, ensure to take delays in considerations for your check in times at the airport.Q: Lost property A: If an item is left on the bus and happens to be found by one of our staff it will be held in our lost property department at head office for collection once a description can be made confirming ownership.Q: Can our group be collected from different addresses? A: Yes. But please inform us of this when booking as it helps plan your charter more accurately. Additional charges apply.Q: Do you provide transport for more than one group to and from the airport? A: Yes. We offer a Charter Service and Shuttle service (we are not a Taxi) and so we can cater for more than 1 booking or group to and from the airport.Last Modified: Oct 29, 2019 @ 3:39 pm